Guidance and advice

It’s important that you understand your pension and feel confident about making the best decisions for your financial future.

You can find a list of useful sources, detailed below.

If you’re already approaching retirement, you can find more details about the specific help available here. 

Guidance on your transfer and retirement options

If you’re aged 50 or over and request to transfer out or take any defined contribution benefits, you may need to obtain free guidance on your retirement options from Pension Wise before we can go ahead with your application. 

You can find out more on the Guidance on your transfer and retirement options page.

If you’re confused about any pensions, tax, or National Insurance issues, you can search the government's website for clear, jargon-free explanations.  

  • Learn about tax allowances, codes and refunds
  • Find out how you’ll be taxed on your pension
  • Read about the State Pension
  • Check how National Insurance contributions affect your State Pension





MoneyHelper from the Money and Pensions Service (MaPS) brings together the support and services of three government-backed financial guidance providers: Money Advice Service, The Pensions Advisory Service and Pension Wise. 

It offers free support on a wide range of financial matters, online and over the phone. This covers a variety of pension topics, including:

  • Auto enrolment
  • Building your retirement pot
  • Pension problems
  • Pension basics
  • State Pension 
  • Taking your pension
  • Tax and pensions
  • Pensions and retirement



You can find Independent Financial Advisers (IFAs) in your local area who will help you understand your pension, the options available to you, and how to manage your finances. 

  • Find IFAs registered with the Financial Conduct Authority
  • Get contact information for IFAs in your area
  • Arrange a free pension health check with a financial advisor
  • Seek answers to your questions in a live online Q&A


Visit: (web chat available)