News updates

We will not be responding to calls or emails on the following dates:

• Friday, 7 April                      Good Friday
• Monday, 10 April                 Easter Monday
• Monday, 1 May                    Early May bank holiday
• Monday, 8 May                    Bank holiday for the coronation of King Charles III
• Monday, 29 May                  Spring bank holiday

If you have questions about your pension during this time, you can find lots of useful information across the website and in your myRPS account.

This includes:

• A video library featuring short films covering everything from tax to how to use the website

• Read as You Need guides  offering in-depth information on a range of pension topics

• Frequently asked questions, with answers to some common pension queries

You can also use the Virtual Assistant tool to ask general questions about pensions and get an immediate response. Just look for the smiley face icon on any page of this website.

The Helpline will be open as normal on all weekdays outside of the bank holidays. Please check the Get in touch page for details.